Return & Exchange

RETURN & EXCHANGE POLICY

Customer satisfaction is extremely important at Pazzx. Customers may request returns or exchanges within 7 days from the date of delivery. We have a 7-day return policy. All the approved exchanges and replacements will be completed within 7 business days. Refunds will be credited back to the original payment method in 7 business days.

To qualify for a return:

• Product must be unused

• Product must be unwashed

• Original tags must remain attached

• Packaging must remain intact

• Product must not contain stains or odors

Exchanges may be requested for:

• Size issues

• Wrong item received

• Damaged products

• Manufacturing defects

Customers should contact support with:

• Order ID

• Product photos

• Reason for return or exchange

Returned products undergo quality inspection before approval. Products failing inspection may not qualify for

refunds or exchanges.

Approved prepaid order refunds are processed to the original payment method. COD order refunds are processed

through UPI or bank transfer.

Repeated fake return claims or policy abuse may result in account restrictions, COD limitations, or permanent

blocking.